Help & Frequently Asked Questions

A ready-made eCommerce website is a fully designed, coded, and responsive storefront ready for immediate deployment. Instead of waiting months for custom development from scratch, you receive clean, modular code with product catalogs, shopping carts, filters, and mobile-optimized layouts that can be launched in days.

Absolutely. All Softzeen templates are built with standard HTML5, CSS3, and Vanilla JavaScript. We utilize clean CSS custom properties (variables) for all colors, typography, and spacing, allowing you or our team to effortlessly change logos, palettes, fonts, and product listings.

Yes, 100%. Every single template is designed mobile-first and tested rigorously on mobile screens (320px, 360px, 375px, 390px, 430px), tablets, and high-resolution desktop monitors. Touch targets, drawer menus, and image carousels are optimized for frictionless mobile shopping.

Yes. You can host Softzeen templates on any domain name you own (e.g., yourstore.com). Since these are static websites with zero server dependencies, they can be deployed anywhere, including Netlify, Vercel, GitHub Pages, Cloudflare Pages, cPanel, or standard VPS hosting.

Our templates can be hosted on free or premium static hosts (such as Cloudflare Pages, Netlify, or your own hosting provider). In our Business and Premium packages, our team can handle the entire hosting deployment, domain connection, and SSL setup for you.

Yes! All packages include dedicated technical support (30 days for Starter, 60 days for Business, and 90 days for Premium). We assist you with template setup, code questions, bug fixes, and configuration.

Yes. If you start with our Starter package and later decide you want our team to configure your products, connect payment gateways, or build custom features, you can upgrade to Business or Premium by simply paying the price difference.

You can click the "Buy Website / Get Quote" button on any template details page, or click "Contact Us". This will initiate a direct WhatsApp inquiry or send your requirements through our contact form. Our team will verify your preferences, deliver your code package, and assist with setup.

No. Softzeen operates on a one-time purchase model. Once you buy a website template or package, you own the source code for your store with no recurring licensing fees to Softzeen.

Our templates are built to connect with any payment system of your choice, including Stripe, PayPal, SSLCommerz, bKash, Nagad, Razorpay, or offline Cash on Delivery (COD). We also provide instant WhatsApp checkout out of the box.